#RECALL AN EMAIL IN OUTLOOK HOW TO#

Due to synching delays, it may take a minute for it to show up.

The message will be restored either to the Deleted Items folder or the folder that the message was deleted from. Select the original message, verify that the Restore Selected Items option is selected and press the OK.

In this dialog, you should see the special Recall message as well as the original message itself. How long this Retention Period is, depends on the chosen settings of your company, but for Office 365 Exchange Online the default is 14 days. You’ll now see a dialog with all the Outlook items that have recently been deleted from your mailbox but are still in the Retention Period set for your mailbox. Tab: Folder-> button: Recover Deleted Items Select the Deleted Items folder-> use the link at the top Recover items recently removed from this folder However, since the message was (briefly) stored within the mailbox and then hard deleted, it would still show up when using the Recover Deleted Items feature Under the perfect circumstances, the recipient of the message never noticed that this message was received and neither that is has been deleted shortly thereafter.

The original message was found in the mailbox of the recipient and was hard deleted (skips the Deleted Items folder), as well as the special recall message itself.

A special recall message was sent by the sender of the message to find and delete (or replace) the original message in the mailbox of the recipient.

In this case, it worked and this is what happened in the background in a simplified representation The Recall feature only works within an Exchange environment and even then there are restrictions to whether it will work or not. This however requires you to talk to your Exchange administrator and/or Compliance Officer as these aren’t end-user features. If you need something that works reliably, there are Exchange level features such as In-Place eDiscovery ( Compliance Search) to really clean up a messy situation. Under the wrong circumstances, it can have the opposite effect as discussed in Recall a sent message (and why it will probably fail). It is basically just a helpful end-user tool to mask some honest mistakes under the right circumstances. The Recall This Message feature isn't a perfect cover-up and neither was it intended to be. Disclaimer: Recall This Message comes without warranty. Laws are different in every country so I'll just stick to a small disclaimer about the feature itself and then show you how you can still get back the recalled message.

#RECALL AN EMAIL IN OUTLOOK HOW TO#

Is there any way I can still get this message back?Īh, the “Recall This Message” feature… It’s been the topic of many endless corporate discussions about to what extent it is legally allowed to have this feature and how to handle it. I’ve found out that it was recalled by the sender but I don't think it should have been for reasons I won't go into here. Simply selecting the email-which will allow you to view it in the display pane-will not present the options required for recall.I received an interesting message which I wanted to read later so I've let it Unread but now it is gone. Note that you must double-click the email. Double-click the email you'd like to attempt to recall so that the email appears in a new window. How to Recall an Email in Outlookįirst, head over to the Sent folder found in the left-hand pane. Double-check your email before you click Send, and only use Outlook's recall function in case of emergency. Long story short: This isn't like the Gmail undo send feature. Plus, if the email is opened or if any rules (such as folder assignment) touch the email, then you can't recall the email. While there is some hope of retrieving that message and saving yourself a bit of embarrassment, there are a lot of factors at play that determine the success of the recall.Īs Microsoft states, you can only recall a message if both you and the recipient have an Office 365 or Exchange account within the same organization-so it's basically for colleagues only. Here's how to recall an email in Outlook.

Outlook provides a feature that allows you to recall sent messages, but it only works under certain conditions. If you've ever sent an email to the wrong person or forgot to include important attachments, you know the value of being able to unsend an email.

Recall an email in outlook